Healthcare affects everybody at some point in their life. But whether the impact is financial, physical or emotional, quality and safety are paramount for the delivery of effective services.
This is why medical devices are subject to exceptionally stringent standards, rules and legislation and why certification against internationally recognized management system standards can provide you and your stakeholders with the added assurance that you meet best practice.
The framework for effectively managing your health service
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ISO 9001 can help bring out the best in your organization by enabling you to understand your processes for delivering your products/services to your customers.
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An OHSMS promotes a safe and healthy working environment by providing a framework that allows your organization to consistently identify and control its health and safety risks, reduce the potential for accidents, aid legislative compliance and improve overall performance.
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BS 25999 provides a basis for understanding, developing and implementing business continuity within your organization and gives you confidence in business-to-business and business-to customer dealings.
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The customer satisfaction standard, ISO 10002, is the guideline standard for implementing a complaints management system and helps organizations to identify, manage and understand how successfully they deal with their customers' complaints.
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ISO 14001 is an internationally recognized standard designed to address the delicate balance between maintaining profitability and reducing environmental impact.
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ISO/IEC 27001 is the only auditable international standard which defines the requirements for an Information Security Management System (ISMS). The standard is designed to ensure the selection of adequate and proportionate security controls.
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Certification to this international standard enables you to independently demonstrate to your customers that you meet IT service management best practice.
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Integrated Management Systems provide a cost and time effective way of managing several management systems at once. This can be used to integrate the traditional suite of Health and Safety, Quality or Environment, or in implementing a tailored approach to include other standards such as Food Safety Management (ISO 22000).
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