This interactive course and workshop explains the automotive process approach essential for conformance with ISO/TS 16949. The intensive 1-day session ensures that your internal auditors fully understand the automotive process approach and are able to implement a value-adding quality management system based on modern approaches to documentation. Particular attention is given to the establishment of controlled conditions through the use of turtle diagrams and the effective monitoring of processes.
Who should attend?
Quality professionals with experience in implementation and auditing of automotive quality management systems.
Benefits to Your Business
- Learn how to apply the 'process approach' in the automotive context.
- Understand how to implement a modern automotive quality management system to meet ISO/TS 16949 requirements.
Course Structure
Topics include:
- The scope of ISO/TS 16949 requirements
- Harmonized automotive QMS (quality management system) requirements
- Customizing ISO/TS 16949 - customer-specific requirements
- Identifying and integrating the 'core tools'
- Incorporating business, contractual, law and regulatory requirements - the integrated management system approach
- Identifying and mapping QMS and business processes
Using the process approach in the automotive context
- Understanding processes - special reference to the QMS
- Analyzing and addressing multifarious customer needs
- Determining contractual (customer-specific) requirements - establishing the 'voice of the customer' with an octopus diagram
- Types of process - customer-orientated processes (COPs), key business processes, support processes
- Identifying your organization's processes
- Sequence and interaction of processes - mapping QMS and business processes
- Creating an integrated management system - encompassing all processes
Instituting effective process control, monitoring and documentation
- Understanding controlled conditions - 'big policies' and 'big rules'
- The six process parameters
- Using turtle diagrams - understanding the principles and practices
- Integrating turtle diagrams with process maps
- Identifying mandatory documented procedures and defined processes
- Understanding the roles of documented procedures, documents, personnel competency and records
- Developing modern QMS documentation
- Monitoring, measuring and analysing QMS and other business processes
Next steps
View course schedule. For more information, please contact us or complete our training enquiry form.
