BSI’s Management Systems Internal Auditor course is suitable for professionals aiming to build on their present knowledge of management systems such as ISO 9001 Quality, ISO 14001 or AS/NZS 4801 and give them the skills to evaluate the effectiveness of the management system in their organization. 

This intensive two-day course teaches the principles and practices of effective management systems process audits. An experienced instructor guides students through the internal audit process, from planning an audit to reporting on audit results and following up on corrective actions. Delegates gain the necessary auditing skills through a balance of formal classroom tutorials, practical role-playing, and group workshops.

Learning outcomes

Upon completion of this course participants will be able to:

• Identify the principles of auditing and auditor responsibilities
• Plan an internal audit
• Conduct informal opening and closing meetings
• Conduct an audit based on process identification, sampling and questioning
• Provide verbal and written feedback
• Document concise nonconformities
• Effectively report on an audit
• Follow-up on corrective actions

Prerequisite

Prior knowledge of a management system standard, such as the overview provided in BSI’s Introduction to or Implementing courses or previous work with ISO 9001, ISO 14001 or AS/NZS 4801 in an organization, is strongly recommended as a prerequisite for this course.