Bring world-class quality standards to your business with our Introduction to Quality Management Systems training course. Compete globally with leading businesses across the public and private sectors with an international standard that demonstrates your commitment to quality standards, systems and policies.

The one-day training course is designed and delivered by our highly qualified trainers to help you understand all areas of quality management and its importance in securing future business and stakeholder confidence.

This comprehensive introduction to quality standards and ISO 9001 certification will give the skills to share knowledge and ensure your organisation is setting the quality standard.

“An excellent introduction to the principles of Quality Standards.”

Put your understanding of quality management systems to best use with our ISO 9001:2008 Requirements training course. Share knowledge of quality standards and build stakeholder confidence by setting a global benchmark with your own ISO 9001:2008 management system.

This two-day RABQSA accredited course teaches an understanding of the concepts of the ISO 9001 standard and how the requirements impact the day to day operations of their organisation. An experienced trainer will explain the clauses of ISO 9001 in detail, and through a series of interactive exercises you will learn how to meet the requirements of the standard and implement a quality assurance framework tailored to your organisation.

This course comprises the following RABQSA TPECS  Competency Unit whose outcome is certified by RABQSA:

• QM – Quality Management Systems

Delegates successfully completing this course receive a Certificate of Attainment for this RABQSA Competency Unit.

“The knowledge, practical experience and training skills of the instructor were outstanding.”

Train as an internal auditor with our Management Systems Internal Auditor course and ensure your organisation's management systems achieve their full potential. This two-day course guides you through the entire internal audit process whether you're organisation has implemented ISO 9001 Quality, ISO 14001 Environmental or either OHSAS 18001 or AS/NZS 4801 Occupational Health & Safety Management Systems.

Working with our unrivalled tutors you will become confident in planning and performing an effective audit, as well as reporting and taking corrective action. You will build trust among your colleagues and customers by delivering a robust and effective mangement system that is compliant with the standard.

Through a blend of workshops, group presentations and role-play activities, the course will equip you with the skills to tailor your own internal audit framework and guarantee solid knowledge of management systems auditing.

Make the most of your time with our 4 day RABQSA accredited ISO 9001:2008 Lead Auditor course. Familiarise yourself with the requirements of the standard before developing practical auditing skills under the guidance of our expert trainers. Ensure your quality management system (QMS) is ISO compliant and build a culture of achieving and maintaining optimum business performance.

Work with us to become a lead auditor across the ISO 9000 series of standards and in line with ISO 19011:2002, Guidelines for Quality and/or Environmental Management Systems Auditing. Our experienced trainers will guide you through classroom tutorials, role-play exercises, group workshops and open forum discussions to give you an understanding of ISO 9001 and the entire audit process.

This course comprises the following three RABQSA TPECS Competency Units whose outcomes are certified by RABQSA:

• QM – Quality Management Systems
• AU – Management Systems Auditing
• TL – Leading Management Systems Audit Teams

Attendees successfully completing this course receive a Certificate of Attainment for each of the RABQSA Competency Units listed above.

“The course was extremely well structured and its interactive nature enabled participants to share and learn from individual experiences" 

BSI Training have produced an outstanding work based learning course. It is ideal for all those involved at either strategic or operational level in implementing Quality Management and process improvements and who want to achieve professional recognition as well as benefiting their organization.

The course is designed to develop an understanding of Quality Management from first principles to system design and enables students to apply their knowledge in any type of organization.

The management systems standard, ISO 9001:2008 is covered comprehensively in the context of the broad application of Quality Management. The novel approach to the standard will identify benefits for both "registered" and "unregistered" organisations. Its use as a tool to achieve continual improvement is emphasised.