This is a one day introduction course to ISO/IEC 20000 Information Technology - Service Management.
Benefits to your business
- A move towards conformance to an international standard for IT Service Management.
- A step closer towards the ability to provide services that meet customer requirements.
- Use of a management system for tendering of services.
Price on application
In-house offering only
Who should attend?
The course is aimed at all levels within an organization who need an understanding of ISO/IEC 20000 Parts 1 and 2 and the certification process.
Call our training team now on
1300 730 134
sales.aus@bsigroup.com
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