This is an intensive two-day course for the Internal Auditor based on the requirements of ISO/IEC 20000 Information Technology - Service Management.
Benefits to your business
- To have competent auditors within the organization
- To ensure compliance to an international standard for IT Service Management
- Ensure that the organization demonstrates its ability to provide services that meet customer requirements through internal audit
- Enable the organization to benchmark the IT service management system
Note: Delegates who do not have an understanding of ISO/IEC 20000 are advised to attend the 1 day introduction to ISO/IEC 20000 training course.
Price on application
In-house offering only
Who should attend?
- The course is aimed at personnel who already have an understanding of ISO/IEC 20000
- Managers who are co-ordinating audit activities
- Persons who have been given the responsibility to audit an IT Service Management System
- Existing auditors who wish to refresh their skills
Call our training team now on
1300 730 134
sales.aus@bsigroup.com
